Privacy policy

🔒 Privacy Policy – Nyxorea

Last Updated: July 30, 2025

At Nyxorea, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services (collectively, the “Services”). By using Nyxorea, you agree to the practices described in this policy.

🔍 Information We Collect

We may collect the following personal details:

  • Contact Info: Name, email, shipping & billing address, phone number

  • Payment Data: Card details, billing info, transaction history

  • Account Details: Username, password, preferences, saved items

  • Order History: Products viewed, added to cart, purchased, or returned

  • Device Info: IP address, browser type, device ID, usage/session data

  • Communication: Support chats, emails, inquiries, and feedback

🛠 How We Collect Information

Your data may be collected:

  • Directly: When you place an order, sign up, or contact us

  • Automatically: Through cookies, tracking pixels, and analytics tools

  • From Third Parties: Such as payment gateways, logistics providers, or marketing platforms

🎯 How We Use Your Data

We use collected information to:

  • Process and deliver your orders quickly and securely

  • Communicate order updates and respond to support requests

  • Personalize your shopping experience and suggest relevant products

  • Send promotional offers (you can opt-out anytime)

  • Prevent fraud and misuse

  • Comply with legal obligations

🤝 Sharing Your Information

We only share your information with trusted partners essential for our services:

  • Payment processors (for secure checkout)

  • Shipping providers (to deliver your orders)

  • Marketing services (email newsletters or digital ads)

  • Government authorities (only when legally required)

✅ We never sell or rent your personal information.

🍪 Cookies & Tracking Technologies

We use cookies and analytics tools to:

  • Save your preferences

  • Enable essential site functionality

  • Analyze traffic and user behavior

You can manage or disable cookies anytime via your browser settings.

🚫 Children’s Privacy

Nyxorea does not knowingly collect personal data from children under 16. If such information is found, it will be deleted immediately.

🔐 How We Protect Your Data

Your information is secured with:

  • SSL encryption

  • Safe server environments

  • Access controls & firewalls

⚠️ No system is 100% risk-free. We encourage using strong passwords and keeping your login credentials secure.

🧾 Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to certain processing

  • Request a copy of your stored data

📧 To exercise your rights, contact us at: support@nyxorea.com